1Win Customer Care Options
| Method | Description |
|---|---|
| [email protected] | |
| Phone | +91 79016 56951 |
| Online Chat | Instant support through the website |
| Social networks | Specific form to write your concerns |
| Contact form | Telegram, Instagram, X, YouTube, and Facebook |
Indian customers who wish to write to 1Win can drop the support team a line at [email protected]. To expedite the process, the platform allows you to add your preferred email account. Examples of supported emails include Gmail and Outlook. Once you add them, you can easily send the company an email directly from the site by clicking the support email link provided.
Unfortunately, 1Win doesn’t have a Whatsapp number for customers from India. However, that doesn’t mean those residing in the country are disadvantaged, as they have access to the traditional phone customer support method. Calling +91 79016 56951 is effective and user-friendly for both seasoned players and beginners.
Online chats are a common feature on most modern gambling sites in India. Typically, they are highly accessible and easy to use. The chat option is available in the bottom right section of the Melbet site.
To launch it, simply click the chat icon. A chat window will open, allowing you to key in your message and start your chat session with an available agent. It takes a minute or two to get connected to the agent who will handle your queries. More importantly, ensure your questions are clear and always remember to be courteous when conversing with the agents.
Social networks have become a vital communication tool in the gambling world. 1Win leverages popular social networks such as Telegram, Instagram, X, YouTube, and Facebook.
Links to the supported social media networks can be found in the footer section of the 1Win site. All you need to do is click the icon for your preferred social media and you’ll be redirected to the platform. The response time depends on the number of available agents and the number of users waiting for help. It should take anywhere between 24 – 48 hours.
FAQ Page
You won’t find an FAQ page on the 1Win site. We can only wait to see if the operator will consider incorporating it in the future. That said, there’s a customer support team on standby to answer your questions.
1Win India App Helpline
There is no separate helpline for 1Win India app users. You can use the same customer support communication channels available for desktop users, including live chat, email, and social networks.
Whether you download the iOS or Android 1Win app, you’ll have access to these customer communication methods. So, you can choose and use whichever is convenient for you whenever you want to contact the operator.